Updated January 2012

Wholesome Sweeteners is a dynamic and progressive food business in the added-value, premium, gourmet and natural food markets. We are the category-leading* brand of Fair Trade Certified^TM, organic and natural sweeteners in the US. We are looking for talented professionals to join our team in Sugar Land, Texas.  Full benefits package, challenging career opportunities, competitive salary.           

(*SPINS 2010)

Positions Available:

Position: Import/Export Manager
Salary Range: TBD
Reports to: VP of Operations
Location: Corporate Office (Sugar Land, TX)

Summary:

The Import/Export Manager role is a critical position in our overall Supply Chain Management.  This role is responsible for ensuring that all import and export cargo is handled in a timely and cost efficient manner with minimal in transit damage.  Additionally, this role tracks, analyzes and manages the logistics costs associated with the successful execution of our Supply Chain and makes recommendations as to how to improve the quality and cost effectiveness of the overall logistics involved in the Supply side of our business.

Requirements:

Key Responsibilities

• Responsible for the overall import management of in excess of 5,000TEUs per annum
• Responsible for compliance to our CTPAT and USCBP requirements
• Responsible for managing our customs broker relationships for proper filing and timely bonded releases against the US Quotas
• Responsible for service provider contract management, ensuring rates agree with contracts
• Responsible for tracking all imports and providing weekly vessel reports to our suppliers, warehouses, dray companies and upper management

Inventory Control

• Responsible for acquiring rate quotes and selecting the best service for movements between suppliers and 5 US ports and 4 foreign ports.
• Ensuring all documentation is completed and processed in a timely manner from receiving warehouses and carriers.
• Provide cost effectiveness analysis and make recommendations to the business on way to improve

Other Duties

• Provide back up support for Customer Service and support all other departments from an Import Operation’s standpoint
• Other duties as assigned.
  

Work Environment: 

Physical demands and work environment characteristics described are representative of those that must be met or are encountered by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Preferred submission: Please submit a cover letter and resume (word document or PDF) to HRWSI@organicsugars.biz

You may also submit your resume by the following methods:

By mail:
Please send a cover letter and resume to:

Human Resources
Wholesome Sweeteners, Inc.
8016 Highway 90-A
Sugar Land, TX 77478

By fax:
Please send a cover letter and resume to 281-275-3172.

Position: Invoicing Coordinator

Salary Range: TBD
Reports to: Customer Service Manager

Location: Corporate Office (Sugar Land, TX)

Summary of Duties-                   

This position is responsible for the generation of accurate invoices. 

Also responsible for accurately answering inquiries from consumers and customers

(direct, indirect and potential.)

Responsibilities and duties of a Invoicing Coordinator

• Generate invoices for customers daily.
• Weekly BOL reconciliation.
• Freight tracking daily.
• Contact person for anyone who is needing any technical documents such as Organic Certificates, Insurance Certificates, Certificates of Analysis, etc.
• Liaise with QA regarding customer surveys.
• Daily interact with warehouses and carriers.
• Answer phone calls from customers and consumers.
• Help qualify potential new customers.
• Handle customer and consumer complaints.  Make sure all appropriate paperwork is completed.
• Process credits when necessary.
• Daily distribution of company mail. 

OTHER DUTIES:

·      The successful candidate will be a self-motivated, high-energy, articulate, customer service focused individual. This individual needs to have excellent follow-through and organization skills and be able to multi-task and prioritize efficiently.

·       The successful candidate will also be eager and ready to grow as the position develops into one of ever-increasing responsibility and leadership as the company continues to grow in double digits every year.

·      Work in a culture of continual advancement and ongoing personal development. Embrace Life-long learning to ensure you have current knowledge regarding developments, especially technical advancements, within your field.  Identify and implement on-going enhancements and new technical solutions to improve the function and productivity of your position within Wholesome Sweeteners.

• To undertake any other reasonable duties, commensurate with the nature and grade of this position as requested by the Customer Service Manager.

JOB REQUIREMENTS:

• Excellent communication skills, written and oral
• Ability to multitask in a fast-paced environment
• Attention to details a must
• Experience with claims and complaints a plus
• Order processing experience; Syspro a plus
• College degree preferred